Privacy Policy

At Community Matters (“CM”), we are committed to protecting the privacy and confidentiality of our client’s personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information provided to us.

Information We Collect: We may collect personal information from you, including but not limited to your name, contact details, billing information, project requirements, and any other information necessary for the provision of our Services.

How We Use Your Information: The personal information we collect may be used for the following purposes:
– To communicate with you regarding our Services, including project updates, quotes, and invoices.
– To fulfill our contractual obligations and provide the agreed-upon Services.
– To improve the quality of our Services through feedback and client satisfaction surveys.
– To comply with legal and regulatory requirements.

Information Security: CM implements reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Disclosure: CM may share your personal information with trusted third-party service providers who assist us in delivering our Services. These third parties are bound by confidentiality agreements and are only permitted to use the information for the purposes specified by CM.

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer needed, we will securely dispose of it in a manner that ensures it cannot be accessed or used.

Cookies and Similar Technologies: CM’s website may use cookies or similar technologies to enhance user experience, gather usage data, and improve our website’s functionality. You have the option to disable cookies through your web browser settings, but this may limit certain features of the website.

Children’s Privacy: Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will promptly delete it from our records.

Changes to the Privacy Policy: CM may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be effective immediately upon posting on our website, and the date of the latest revision will be indicated at the top of the page.

Your Rights: You have the right to access, correct, update, or delete your personal information held by CM. If you wish to exercise any of these rights or have any questions or concerns regarding your privacy, please contact us at [info@communitymatterscharlotte.org]

By engaging CM, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy.